John J. Webb appointed as Cigna Health’s president of west Tennessee/Arkansas/Mississippi

Cigna, a healthcare service provider company has appointed John J. Webb its new market president for West Tennessee, Arkansas, and Mississippi.

 The new appointment puts Webb in charge of more than 500 employees. He will also be in charge of leading a team of healthcare professionals and partners within the communities to create innovative solutions and boost customer relations.

Webb told Black Enterprise that he was elated to become a part of Cigna, and hopes to contribute his quota by bringing “a combination of corporate experience and venture capital expertise.” He added that the focus of Cigna is also to improve the “health, wellbeing, and peace of mind” of communities. This is in addition to the company’s focus on its clients and customers.

The new market president may have already figured out most of what the healthcare company seeks to achieve and has successfully merged it with his vision. His goal is to improve customer service in the regions he oversees, and also, support local partners through several initiatives that surface from time to time.

“Cigna is working to make health care more affordable, predictable, and simple. As we do that, we want to expand the reach of the health plan options we have based on our strong health provider relationships,” Webb said. “That’s why we support the efforts of local partners who address health equity, food insecurity, opioid addiction, and other issues such as the Orange Mound Community Center in Memphis, the Matt Adams Foundation in Arkansas, and many more.”

To help some of Cigna’s immediate communities amid the coronavirus pandemic, Webb has put into consideration some initiatives through which the company can provide support to the communities around. The support includes providing healthcare solutions to help clients and customers receive medical and health care amid the public health crisis.

“To help our customers during the COVID-19 crisis, Cigna immediately took a series of steps such as waiving out-of-pocket costs for testing and treatment and providing our customers with resources and new telehealth options” said Webb.

Webb also mentioned that the goal of him and his team in these times is to “catch conditions early while they’re preventable and better monitor potential issues for specific populations” in the states his team covers. One way Webb and his team hopes to achieve this goal is through enhanced “health literacy” to educate and engage people more about the importance of their wellbeing and how to go about it.